The City of Wenatchee manages four utilities that include the regional water supply, the water distribution, sanitary sewer and storm sewer systems. The City is responsible for the daily management and operation of the regional water supply system. The water distribution, sanitary sewer and storm water utilities are owned and operated solely by the City.
If you have a comment, complaint or compliment we invite you to fill out an online Citizen Request.
Water and Sewer Rates
To view current water and sewer rates, click here (PDF). If you are a Chelan County PUD water customer, please visit the PUD website http://www.chelanpud.org to view current water rates.
New Services or Changing Services
If you need to start or stop services, update your account information or are signing in as a new customer please contact our Utility Billing Department at City Hall. For more information please click here.
Phone: (509) 888-3600
Address: City Hall, 129 S. Chelan Ave., Wenatchee, WA 98801
If you need a new water meter, need to change the size of your water meter or need to connect your property to sewer please contact the Public Works Department at the Public Services Center.
Phone: (509) 888-3200
Address: Public Services Center, 1350 McKittrick Street, Suite A, Wenatchee, WA 98801
Office hours are 8:00am-5:00pm Monday through Friday. We are closed on holidays.
If you have a water, sewer or storm water emergency outside of regular office hours please call the after-hours emergency number.
After-hours emergency number: 1-800-374-5632
Irrigation water in and around the City is managed by the Wenatchee Reclamation District. Please contact the Reclamation District office directly at (509) 663-0002 for more information.