Water service for the City of Wenatchee is unique in that there are two domestic water purveyors within the City limits. In the late 1970s, the City of Wenatchee and the Chelan County PUD Water District established service area boundaries for their respective water systems. At that time the City limits and water service boundaries were very similar. As the City grew, major portions of the PUD water service area became incorporated into the City limits creating this unique situation. To determine which entity provides drinking water to your residence or business, please click here to view a PDF of the water service boundary map. The Chelan County PUD provides domestic water to all other areas outside the City’s water service area, both within the City limits and in Chelan County.
Our system consists of the Regional Supply System, four reservoirs providing 15 million gallons of storage capacity, two booster pump stations and 104.2 miles of pipe that make up the distribution transmission network.
To ensure that safe drinking water is delivered to our home, the City of Wenatchee administers a number of programs required by the Washington State Department of Health including Cross-Connection Control, Water Use Efficiency and Wellhead Protection.
For more information on the quality of our water and to view our latest water quality report please click here.
New Services or Changing Services
If you need to start or stop services, update your account information or are signing in as a new customer please contact our Utility Billing Department at City Hall. For more information please click here.
Phone: (509) 888-3600
Address: City Hall, 129 South Chelan Avenue, Wenatchee, WA 98801
If you need a new water meter, need to change the size of your water meter or need to connect your property to sewer please fill out a Utility Services Request Form and contact the Public Works Department at the Public Services Center.
Phone: (509) 888-3200
Address: Public Services Center, 1350 McKittrick Street, Suite A, Wenatchee, WA 98801
Irrigation water in and around the City is managed by the Wenatchee Reclamation District. Please contact the Reclamation District office directly at (509) 663-0002 for more information.