Make a Service Request

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Starting Services or Updating Account Information
If you need to start or stop services, update your account information or are signing in as a new customer please contact our Utility Billing Department at City Hall. For more information please click here.

Phone: (509) 888-3600
Address: City Hall, 129 South Chelan Avenue, Wenatchee, WA 98801

New Services
If you need a new water meter, need to change the size of your water meter or need to connect your property to sewer please fill out a Utility Services Request Form and contact the Public Works Department at the Public Services Center.

Phone: (509) 888-3200
Address: Public Services Center, 1350 McKittrick Street, Suite A, Wenatchee, WA 98801  

 Citizen Request
If you have a comment, a complaint or a compliment - please fill out an online Citizen Request form.

 

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