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Ambrosia AppleWe encourage your feedback on additions or corrections to this page.  Please contact the Mayor’s Office at (509) 888-6204 or email feedback@wenatcheewa.gov.

To advance to a specific resource, please click below:

Animals
Block Watch Program
Building Permits
Business Startup
Child Care
Clean Up
Clogged Sewers 
Communication
Counseling
Domestic Violence / Sexual Assault
Drug Prevention and Support
Education
Election Information / Voter Registration
Emergencies / Crisis Line
Emergency Housing / Shelter Issues
Employment Assistance
Feedback
Flooding
Feedback
Food Banks / Distribution
Garbage

Gun Permits and Registration
Health Care
Illegal Drug Activity
Irrigation Canal
Junk Vehicles / Abandoned Vehicles
Landlord - Tenant Issues
Litter
Migrant Programs
Neighborhood Association Program
Neighborhood Traffic and Signs
Noise
Outdoor Burning
Overgrown Vegetation
Potholes
Property Ownership
Public Disturbance
Rats
Recycling
Senior Services
Sidewalks
Snow Removal
Street Construction, Repair and Maintenance
Street Lights
Transportation
Utilities
Vandalism and Graffiti
Zoning / Housing Code Violations 

 

Animals
The Wenatchee Valley Humane Society contracts with the City of Wenatchee for animal control and serves as the local animal shelter. The Humane Society cares for stray and owner-surrendered pets. 

Wenatchee Valley Humane Society
1474 South Wenatchee Avenue
Wenatchee, WA 98801
www.wenatcheehumane.org  
(509) 662-9577
Hours: M-F 11:00am to 6:00pm, Sat 11:00am to 3:00pm
Adoption fee includes spay/neuter, initial vaccinations, a permanent microchip [identification], health exam by veterinarian and a complimentary ID tag. 
Boarding Facility: Club Pet (509) 888-PETS (7387) .

Other Information:
Animal Control: Available 24 hours a day, 7 days a week. Animal bites need to be reported to the Wenatchee Valley Humane Society. Animals that bite people will be quarantined for 10 days for a health check.
Barking dogs: The Wenatchee Police Department handles barking dogs that are disturbing the peace. They can be reached at (509) 888-4200.  
Dead animals: The Humane Society will collect dead animals. If the animal belongs to you, there is a fee.
Leash Law: All dogs must be restrained by a leash no more than eight feet in length when removed from the premises of the owner.
Licenses: All dogs and cats four months of age or older must have a valid license. License fees are as follows: Dogs, altered=$20.00 unaltered=$60.00. Cats, altered=$10.00 unaltered=$30.00. A person shall keep no more than three dogs or more than three cats that are over four months of age on any premise in the City without an excess pet license.
Sanitation: All cat and dog feces in a yard, cage, or run must be removed once every 24 hours.
Owner / handler must remove fecal matter deposited by their animal when on public property.
Traps: Humane traps are available at the Humane Society for scared or feral animals.
Farm animals / livestock are not allowed within City limits by zoning ordinance. For more information contact the City’s Compliance Inspector at (509) 888-3260.

Block Watch Program
The Wenatchee Police Department coordinates with groups who want to implement a Block Watch Program. The officer in charge can be reached at (509) 888-4240. 

Building Permits
Permits are issued by the Department of Community Development at 1350 McKittrick Street in Wenatchee. Hours are 8:00am to 5:00pm, Monday through Thursday. Permits are typically required for signs, new construction, remodels, demolition, sidewalks, garages, fences, roofing, etc. Permit fees vary. For more information, call (509) 888-3262 or (509) 888-3261 or click here.

Business Startup
The Wenatchee Valley Chamber of Commerce operates a Business Information Center located in the Columbia Station at 300 South Columbia Street. For more information, you may contact the Wenatchee Valley Chamber of Commerce at (509) 662-2116 or www.wenatchee.org.  SCORE counselors and the Quest Lending Program operate from the same location.  The Wenatchee Downtown Association can assist with customer demographics, business information and leasing information. For more information, you may contact the WDA at  (509) 662-0059 or www.wendowntown.org.  For bilingual assistance, contact the Opportunities Industrialization Center (OIC) at (509)  665-3727. Business incentive programs are also available by calling (509) 888-6216. For City of Wenatchee Business Licenses call (509) 888-6229.  You may contact the Washington State Department of Revenue at 1-800-647-7706 to obtain business startup guidance.  The Access Washington web site also offers beneficial information about conducting business in washington.  For technology-related assistance, contact the Community Technology Center (509) 663-5159 or www.ccpd.com.

Child Care
There are several local resources that respond to the needs of those seeking child care, particularly low-to-moderate income families. We suggest: 
        Catholic Family and Child Services                       (509) 662-6761 
        Chelan-Douglas Community Action Council         (509) 662-6156 

Clean Up
The City of Wenatchee contracts with Waste Management, Inc. to provide four free dumps per year at the transfer station on South Wenatchee Avenue. In addition, there is a spring program to dispose of appliances. For information on these programs call (509) 662-4591.  The City of Wenatchee also has a Neighborhood Chipping Program. Neighborhoods interested in signing up for help with clean up can contact the Parks Department at (509) 888-3284.  Advance notice is necessary.

Clogged Sewers
Call the City’s Water Resources Division during regular business hours at (509) 888-3238. After hours, emergencies, holidays, or weekends, call (509) 663-9911. 

Communication
Community Voice Mail is a service available to anyone without a telephone. Call the Community Action Council at (509) 662-6156.

Construction Projects
Call the City of Wenatchee Engineering Department for information about public construction projects at (509) 888-3204.

Counseling 
        Alcoholics Anonymous - (509) 662-9673 
        Children (Foster Care) - (509) 663-0034 
        Family / Domestic Violence - (509) 663-7446 or (509) 888-HELP    
        Family Planning— (509) 662-2013 
        Financial (Credit Counseling) - 1-800-273-6897 
        Grief - (509) 662-6069 
        Mental Health - (509) 662-7105 or 1-800-852-2923 
        Pregnancy – First Way- (509) 630-2370 
        Substance Abuse - (509) 662-7201

Cultural Resources
The Wenatchee Valley Museum and Cultural Center is home to a number of resources for our community’s cultural heritage: 
        Community Archives - (509) 888-6244
        Saunders Steam Train Schedule or Volunteer Opportunities - (509) 888-6240
        Educational Programs - (509) 888-6240
        Genealogy Library - (509) 888-6246
        Gift Shop - (509) 888-6240
        Historic Preservation - (509) 888-6243
        Museum Publications - (509) 888-6245
        Permanent Exhibits and Art Gallery- (509) 888-6247

In addition, the Riverside Playhouse (509) 662-7195, Performing Arts Center of Wenatchee (509) 663-ARTS(2787) and the Mission Creek Performing Arts Center (509) 667-8236 offer theatrical and musical productions at their downtown theaters. Wenatchee also has an active visual arts scene featuring Art on the Avenues (509) 662-0059 with 60 sites for sculpture available for viewing during a walking tour.

Domestic Violence / Sexual Assault
If you have been or are experiencing abuse, unwanted sexual advances or comments and would like confidential help, call the Domestic and Sexual Violence Center at (509) 663-7446 or (509) 888-HELP.

Drug Prevention and Support
Chelan-Douglas Together! For a Drug Free Youth (509) 662-7201, and the Prevention Program (509) 662-9673 at the Center for Alcohol and Drug Treatment offer support and education to help our schools and at-risk risk communities deal with drug, alcohol and tobacco abuse. 

Education
Citizens of Wenatchee recognize that strong, effective schools are essential to a prosperous community. For more information, contact the Wenatchee School District at (509) 663-8161. Wenatchee schools are supported by the North Central Educational Service District (NCESD) at (509) 665-2610.  For higher educational opportunities, contact Wenatchee Valley College (509) 662-1651.  At WVC, there are opportunities for a four-year degree through Washington State University or Central Washington University. There are technical training opportunities at the North Central Technical Skills Center (509) 662-8827. The Wenatchee area is also home to several private schools, a Head Start program and numerous state-certified preschools.

Election Information / Voter Registration
Call the Chelan County Auditor’s Office for information about current elections, to register to vote, or to file for an elective office at (509) 667-6800. 

Emergencies / Crisis Line 
        24-hour Crisis Line - (509) 662-7105 
        POLICE, FIRE, AMBULANCE - Call 911 
        Alcohol / Drugs - (509) 662-9673 
        Child Abuse / Protective Services - (509) 667-6135 
        Children and Family Services - (509) 665-0164 
        Domestic Violence / Sexual Assault - (509) 663-7446 or TDD 1-800-833-6338 
        Power Outage (PUD) - (509) 663-8121 

Emergency Housing / Shelter Issues
The Chelan-Douglas Community Action Council offers the following programs and may be contacted at (509) 662-6156 (programs for those at 125% or less of the poverty level):

  • Emergency Crisis Intervention Program: Help when a family has a PUD disconnect notice, needs emergency shelter, or needs repair of a heating system (for homeowners only)
  • Emergency Shelter: Several programs are coordinated for those that find themselves without a home or shelter
  • Housing and Self Sufficiency: A two-year program to provide affordable and transitional housing with case management

Employment Assistance
For assistance in moving from public assistance (TANF) to a transition to stable employment, Chelan-Douglas Community Action Council (509) 662-6156 offers job training opportunities through WorkFirst. Other employment opportunities are available through Work Source at (509) 665-6605.

Employment Training / Farmworker Assistance
Job training is provided by Skillsource (509) 663-3091 or OIC (Farmworker Training)
(509) 665-3727 and Wenatchee Valley College (see Education). The North Central Technical Skills Center (509) 662-8827 provide specialized training. For Migrant Education and Assistance, the Wenatchee School District offers several options (509) 663-8161 ext. 229 or 322.

Feedback
Call the City Clerk with any general feedback on City policies, programs, projects, etc. at
(509) 888-6204 or email feedback@wenatcheewa.gov.  If you are in the county, call the Chelan County Commissioner’s Office (509) 667-6215. 

Flooding
For an overflowing storm/sewer drain, contact the Public Works Department at (509) 888-3200.  For emergencies/after hours call (509) 663-9911. 

Food Banks / Distribution
Twelve food banks are operated by the Chelan-Douglas Community Action Council (509) 662-6156. Surplus government food is distributed the third full work week of each month. Proof of residency is required. 

Garbage
Waste Management of Wenatchee (509) 662-4591 handles all problems with garbage, including missed garbage pickup, no lids on garbage cans or missing cans. They also manage the curbside recycling program. For overturned garbage cans in parks, contact the Wenatchee Parks Department at (509) 888-3284. Excess garbage that is not collected and poses a health hazard needs to be reported to the Chelan-Douglas Health District (509) 886-6400 or the City’s Code Enforcement Office (509) 888-3260. 

Gun Permits and Registration
Call the Wenatchee Police Department’s Records Division at (509) 888-4200. 

Health Care
Central Washington Hospital (509) 662-1511 serves as the regional hospital and referral center for North Central Washington. The Wenatchee Valley Medical Center (509) 663-8711 is a multi-specialty group practice with a regional focus that provides services from primary care, to a walk-in clinic to a cancer treatment center. Columbia Valley Community Health (509) 662-6000 and the Chelan-Douglas Health District are resources for a variety of health concerns and offer services on a sliding fee scale. Columbia Valley Community Health offers primary medical and dental services, WIC nutritional services, First Steps and maternity support, diabetes education, lab, x-ray and a pharmacy. The Chelan-Douglas Health District (509) 888-6400 deals with maternal health, First Steps, immunizations, AIDS and STD’s, and WIC. 

Housing Assistance 
The Housing Authority of Chelan County can be reached at (509) 663-7421 and offers the following programs (for those 125% or less of poverty level)

  • Agricultural Worker Housing: Housing provided for those who make 71% of their income in agricultural work
  • Elderly Housing: Housing designed for senior citizens or the disabled
  • Home Ownership: A program to assist in the purchase and rehabilitation of homes for low-income, first-time home buyers
  • Rental Assistance: Very low income participants rent existing housing within the community and pay 30% of their adjusted monthly income toward rent

The Chelan-Douglas Community Action Council at (509) 662-6156 offers several programs, including transitional housing and permanent, affordable housing. The City of Wenatchee offers a discount on City utilities based on income eligibility criteria. For more information, call (509) 888-6217 or (509) 888-3252.

  • Energy Assistance: Chelan County PUD customers who are seniors or handicapped may apply for a monthly energy credit.
  • Home Repair: This program offers home repairs in conjunction with weatherization
  • Weatherization: Program for home weatherization for both home owners and renters

For those at 150% of the poverty level, Wenatchee has a very active Habitat for Humanity program at (509) 663-1889. Families are chosen based on need, help participate in building their own home, and provide for the down payment through their “sweat-equity”. 

Illegal Drug Activity
If you suspect illegal drug activity, call the Columbia River Drug Task Force at (509) 664-2310. This agency serves as an investigative branch. If you need police attention, call 911. For non-emergency notification call (509) 888-4200.

Irrigation Canal
The Wenatchee Reclamation District (509) 663-0002 manages 34 miles of irrigation canal, some of which travel through the City of Wenatchee. The canals irrigate our Valley for a variety of uses, including the agriculture industry.

Junk Vehicles / Abandoned Vehicles
If a junk or abandoned vehicle is on private property, call the City’s Compliance Inspector at (509) 888-3260. If the vehicle is on public property, call the Wenatchee Police Department at (509) 888-4200. 

Land Use
The Department of Community Development handles all issues relating use of our City’s land. Definitions of use and contact information are as follows:

  • Short Plat – Dividing land into nine (9) or fewer lots 
  • Major Subdivision – Dividing land into ten (10) or more lots
  • Planned Development – A site specific development plan using flexibility in design and efficiency in layout to provide an integrated and balanced development providing needed services or some benefit to the community
  • Boundary Adjusting – Changing the boundaries between existing lots without creating any additional lots
  • Conditional Use Permits - Uses that are allowed within certain zoning districts by special permit approved by the Wenatchee Board of Adjustment
  • Variance – A request to deviate from the required dimensional standards of the zoning ordinance approved by the Wenatchee Board of Adjustment
  • Shoreline Permit or Substantial Development Permit – A permit required for construction or development adjacent to shorelines designated by the state

For information on any of these applications, contact the City’s Planning Division at (509) 888-3261.

Landlord - Tenant Issues
For a booklet outlining landlord-tenant rights please click here English / Espanol.  If you are a tenant in a rental and have concerns with code compliance or suspect a health risk, contact the City’s Code Compliance Officer at (509) 888-3260. The Northwest Justice Project (509) 664-5101 offers landlord-tenant dispute resolution services. 

Legal Assistance
For those at 125% or less of the poverty level, the Chelan-Douglas Community Action Council provides information and referrals regarding divorce, child support and modifications, landlord-tenant disputes, wills and power of attorney. There are weekly advice and counseling clinics, weekly dissolution clinics, and some direct representation. Contact the Chelan-Douglas Community Action Council at (509) 662-6156 for more information. Columbia Legal Services (509) 662-9681 also provides legal assistance based on income. Northwest Justice Project (509) 664-5101 provides assistance to farmworkers on housing, job, landlord – tenant disputes and manufactured housing issues.

Litter
For litter on private property, call the City’s Compliance Officer at (509) 888-3260. If the litter is on a public right-of-way, contact the Public Works Department at (509) 888-3200. If the litter is in a park, contact the Parks Department at (509) 888-3284. 

Local Improvement Districts (LID)
Property owners and the City can share the costs of certain neighborhood improvements. These include street paving, sidewalks, sanitary sewer systems, street lights and underground wiring, etc. To organize an LID, call the City’s Engineering Department at (509) 888-3255.

Migrant Programs
The Wenatchee School District offers a variety of Migrant Assistance programs. Call (509) 663-8161 ext. 229 or 322 for more information.

Neighborhood Association Program
The City provides assistance to those neighborhoods that are organized for action.  For more information, contact the Department of Community Development at (509) 888-3255.

Neighborhood Traffic and Signs
Concerned about speed limits and traffic control? Contact the Wenatchee Police Department at (509) 888-4240 to learn more about the Neighborhood Speed Program coordinated by the Neighborhood Resource Team (509) 664-3929. For improvement in street design or traffic flow, call the City’s Engineer at (509) 888-3204.

Noise
The noise ordinance defines a violation as a sound that unreasonably disturbs another and can clearly be heard at a distance of 50 feet or more between 11:00p.m. and 7:00a.m. To report a violation, call the Wenatchee Police Department at (509) 888-4240.

Outdoor Burning
With the exception of licensed agricultural uses, outdoor burning is illegal in the City of Wenatchee. For more information, call the Wenatchee Fire Department at (509) 664-3950.

Overgrown Vegetation
If area vegetation is becoming a safety hazard, contact the City’s Compliance Inspector at (509) 888-3260 or the Wenatchee Fire Department at (509) 664-3950. 

Parks / Public Programs
The Wenatchee Parks and Recreation Department (509) 888-3284 coordinates summer and vacation programs in many area parks. Program examples include swimming lessons, dog obedience classes, tennis lessons, soccer camp, night court, day camp, teen dances, programs for Special Olympics, concerts, martial arts, track and field and more. The department also manages the City Pool at Pioneer Park and the Wenatchee Ice Arena at Riverfront Park, and partners with the Wenatchee Downtown Association to offer a slate of summer activities for the whole family.

Police Information
If you have an emergency, dial 911. For other police business call (509) 888-4200. The department's neighborhood resource team can be reached at (509) 888-4240. 

Potholes
The City’s Street Department at (509) 888-3245 handles issues with streets and street maintenance. 

Property Ownership
The Chelan County Assessor’s Office can be reached at (509) 667-6365 or visit www.co.chelan.wa.us . This office keeps files on all properties in Chelan County and is located in the Chelan County Courthouse. 

Public Disturbance
Contact the Wenatchee Police Department at (509) 888-4200.

Rats
Around your home, properly dispose of all organic debris at the transfer station and call an exterminator for assistance. Compost piles of yard waste generally do not present a problem for rats, but the garbage that people dump around their property can be an attraction. If you have a rat travel to your home through the sewer line, contact the City Water Resources Division at (509) 888-3200.

Recycling
The City of Wenatchee has a curbside recycling program for paper, plastic and cans operated through Waste Management of Greater Wenatchee (509) 662-4591. Several clean up programs are also coordinated through the Chelan County Solid Waste Division at (509) 667-6415. Commercial recyclers include Central Washington Recycling at (509) 663-6671 and Tomra Pacific at (509) 663-5029.

Senior Services     

  • Activities – Wenatchee Valley Senior Center - (509) 662-7036
  • Chore Services - (509) 662-6761
  • Family Caregiver Support Program - Aging & Adult Care of Central Washington - (509) 886-0700
  • Information & Assistance - Aging & Adult Care of Central Washington -
    (509) 886-0700
  • Kinship Caregiver Support Program - Aging & Adult Care of Central Washington - (509) 886-0700
  • Resource Materials - Aging & Adult Care of Central Washington -
    (509) 886-0700
  • Respite Program - Aging & Adult Care of Central Washington -
    (509) 886-0700
  • Senior Meals - (509) 662-7036 or (800)-572-4459 
  • Support Services - Aging & Adult Care of Central Washington -
    (509) 886-0700
  • Transportation – LINK Plus - (509) 662-3569 
  • Volunteer Opportunities - (509) 662-3461

Sewer
A permit is required at a home or business that needs connection to the sewer system. Call the City’s Engineering Department at (509) 888-3204 for a quote and more information. The actual connection will be made by the owner or a contractor. If you are experiencing problems with an existing sewer connection, contact the City’s Water Department at (509) 888-3200.

Sidewalks
If there are no sidewalks in your area and you wish to have them installed, talk to your neighbors about the formation of a Local Improvement District (see section in this listing). If you are concerned about a sidewalk as a  hazard, contact the City’s Engineering Department at (509) 888-3204. To remove a sidewalk, contact the Mayor’s Office at (509) 888-6216.

Snow Removal

Per City ordinance, residential sidewalks must be cleared of snow within 24 hours of a storm. If you are interested in the City’s snow removal schedule, contact the Streets Department at (509) 888-3245. 

Street Construction, Repair and Maintenance
For upcoming construction projects, contact the City Engineer at (509) 888-3204. For repair and maintenance, call the Streets Department at (509) 888-3245. The Streets Department publishes street sweeping and snow removal schedules, as well as managing the day-to-day street conditions.

Street Lights
To report an inoperable City street light, call the Traffic and Street Light Maintenance Department at (509) 888-3213. Lights on wooden poles often belong to the Chelan County PUD (509) 663-8121. Need more street lights in your neighborhood? Call the Mayor’s Office at (509) 888-6216.

Transportation
LINK Transit (509) 662-1155 is a bus service that serves Chelan and Douglas Counties. Columbia Station at Columbia and Kittitas streets is the main transportation center for area modes of transportation. LINKPLUS at (509) 662-3569 provides pickup and delivery service for senior citizens and the disabled.

Trees
The City’s Parks Department at (509) 888-3284 manages numerous trees in our parks and along City streets. Please be aware that they are public property and there is a plan in place for their grooming and upkeep. To have a public tree pruned, trimmed or replaced, contact the Parks Department. If you are concerned about a tree along a street in the downtown area, (i.e. the potential conflict with a building improvement or signage) contact the Wenatchee Downtown Association at (509) 662-0059.

Utilities
Our primary power source is electricity generated by area dams under the control of the Chelan County PUD (509) 663-8121. Cascade Natural Gas (888) 522-1130 offers gas service to area residents. For water or sewer information, contact the City’s Public Works Department at (509) 888-3200.

Vandalism and Graffiti
Contact the Wenatchee Police Department at (509) 888-4200 to report vandalism or graffiti. The City of Wenatchee does have an ordinance stating that graffiti must be removed by the property owner within 15 days of being notified.

Veteran Affairs 
        American Legion Veteran’s Service Office – (509) 663-5912 
        American Legion Club - (509) 663-5912 
        Veterans of Foreign Wars – (509) 664-6801 
        US Veteran’s Administration – 1-800-827-100

Youth Services

  • YMCA - (509) 662-2109 coordinates a variety of activities and programs for youth
  • Chelan-Douglas Community Action Council - (509) 662-6156 provides summer work experience for youth still in school
  • Parks and Recreation – (509) 888-3284 coordinates out-of-school and summer programs
  • Wenatchee School District - (509) 663-8161 coordinates out-of-school and summer programs
  • Boy Scouts of America – (509) 662-5501
  • Camp Fire USA – (509) 663-1609
  • Young Life – (509) 662-1480

A variety of community groups plan activities for the youth of our community on a year-round basis, including:

Zoning / Housing Code Violations
Zoning and housing code issues are handled by the Department of Community Development. Some areas of concern may be: 

  • Businesses in a residential area
  • Illegal housing units
  • Hazardous buildings
  • Open vacant houses
  • Substandard Housing
  • Trash / hazardous conditions
  • Zoning

With respect to substandard housing, hazardous situations, trash, and vacant housing, contact the City’s Compliance Inspector at (509) 888-3260. It is important to note that the Landlord - Tenant Act protects tenants in situations where their living conditions do not meet minimum housing codes. If you believe you are in a situation that is threatening to your health, safety and welfare and want to understand the procedures for assistance, contact the City’s Compliance Inspector at (509) 888-3260. Columbia Legal Services (509) 662-9681 and Northwest Justice Project (509) 664-5101 offer assistance to those meeting income / farmworker criteria.

For all other land use issues, contact the Department of Community Development at (509) 888-3262 or (509) 888-3261.

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Last updated: 9/8/2014 2:15:30 PM