City of Wenatchee buildings are closed to the public at this time. Please read the City Services Update for more information. The City of Wenatchee is working with local partners to provide accurate information about the Coronavirus (COVID-19) to the public. If you have symptoms and reasons to believe your symptoms are connected to COVID-19, please call your healthcare provider. If you have any questions about what is happening in Washington and how the virus is spread, visit the Washington State Department of Health website at:

Senior/Disabled Low Income Rate Reduction

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Section 9.02.010 (4) of  City of Wenatchee Code allows for a 50% rate reduction for qualifying senior/disabled low-income single-family users of water, sewer and/or garbage services. Qualification is based on low-income status for senior citizens (age 62 or over) and individuals receiving: Social Security Income (SSI), Social Security Disability Income (SSDI), permanent total disability from Labor and Industry (L&I) payments, physician statement that a person is legally blind, or veterans discharged with a disability. Qualifying applicants must also be the responsible party or spouse/partner of the responsible party.

Income Qualifications: Proof for all sources of household income must be provided with the application and the annual household income cannot exceed $30,000 for a single person or $40,000 for a household of 2 or more individuals.  Income is evaluated annually for this program.

For questions or an application, please contact Utility Customer Service at (509) 888-3600 option 1.

Low income residential customers not eligible for the Senior/Disabled Low Income Rate Reduction may be eligible for the Utility Assistance Program (UAP).  This program does not have an age limit and will provide a $100 credit towards sewer service per qualifying household once in a  twelve month period. The UAP is administered by the Chelan-Douglas Community Action Council (CDCAC).  For information about the location, office hours and contact information for CDCAC please visit their website at Chelan-Douglas Community Action CouncilTax deductible donations may be made to this program simply by indicating the amount you wish to donate on your utility remittance stub or by calling Utility Customer Service at phone number (509) 888-3600 and selecting option 1.