*** New Online Account Access is Available Now ***

*** Please see the instructions below before attempting to login ***

The City of Wenatchee has launched a new utility billing system with an improved online account experience. You can access this by following the link above. Click HERE for a tutorial to help setup a new online account.  

If you previously had automatic payments via credit card, you will need to setup a new online account and reactivate autopay with your NEW account number and customer number.

** NOTE: YOUR NEW ACCOUNT NUMBER IS THE FIRST 7 NUMBERS ( i.e. 1234567-12345)

Continue to the new payment website with the orange icon below:

 If you have any questions, please contact the City of Wenatchee Utility Billing department at (509) 888-3600.

The City of Wenatchee offers the following convenient payment options:

• Payment in person: City Hall, located at 301 Yakima Street, Wenatchee
• Payments by mail: City of Wenatchee, PO Box 519, Wenatchee, WA 98807
• Payments using your bank online bank bill pay and select "City of Wenatchee"
• Automatic payments via checking account: completed authorization form is required.  For questions call (509) 888-3600 and select option 1.  Checking Account Autopay Sign Up Form
• Online Credit/Debit card payments: make one time or set up automatic recurring payments. Online Credit Card Payment Portal
• Payments made by phone made using a Credit/Debit Visa or MasterCard and calling City Hall at (509) 888-3600 and selecting option 1

Electronic Billing (Ebill)
The City of Wenatchee has the ability to deliver your utility bill electronically through email. If you would like to participate in Ebill please notify the Utility Billing Department by email at Business@wenatcheewa.gov.  

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