Starting Services or Updating Account Information
If you need to start or stop services, update your account information or are signing in as a new customer please contact our Utility Billing Department at City Hall. For more information please click here.
Phone: (509) 888-3600
Address: City Hall, 129 South Chelan Avenue, Wenatchee, WA 98801
If you need a new water meter, need to change the size of your water meter or need to connect your property to sewer please fill out a Utility Services Request Form and contact the Public Works Department at the Public Services Center.
Phone: (509) 888-3200
Address: Public Services Center, 1350 McKittrick Street, Suite A, Wenatchee, WA 98801
If you have a comment, a complaint or a compliment - please fill out an online Citizen Request form.